How can I create assistant accounts for my cleaning staff, owners, collaborators?

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6 comments

  • 46812

    How do I create a user account that also has write access. The second user needs the ability to enter new direct walk up bookings.

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  • Marianne

    Hi there,

    Assistant accounts have read-only access for the time being. We might add some other functionality in the future. As a workaround, an Admin account can be accessed from multiple devices at the same time, if that works for you. 

    Please submit a request if you have any other questions :)

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  • Cathryn Hays

    Hi, my staff account (read only) doesn't appear to be working as expected- when my staff member tries to log in to Smoobu it says that her trial period has ended and that she will need to upgrade her account. How do I problem solve this? Thank you. 

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  • Sophie Spencer

    Hi, I also haave the same problem , my staff account (read only) doesn't appear to be working as expected- when my staff member tries to log in to Smoobu it says that her trial period has ended and that she will need to upgrade her account. How do I problem solve this? Thank you.

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  • Marianne

    Hi there,

    Most likely, your assistants signed up for a free trial instead of only accepting the permission. Please open a ticket from your Smoobu session indicating what is your staff account's email address and we can switch them over to Assistants.

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  • Tracy Davis

    I would like to have a way for a maintenance staff member to receive requests from myself (administrator) and / or the owner and keep them in one place (assigned to a particular home) and then check off / upload photos / etc when they are finished.  A day in the future would be good to for on-going or recurring maintenance items.

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