Want to make an account for a staff member or someone who helps you manage your properties? Perhaps you want to make an account for an owner whose property you manage?
Make them a staff / owner account with Smoobu's Permissions feature.
Step by step
1) Click Settings, then scroll down to Permissions. Click here for a direct link.
2) Enter the email address of the person you wish to grant permission to and click on Create.
This will send an automated message to the email address. After receiving the email, the account holder will need to click on the link and accept the permissions.
This will send them a second email with another link. After clicking the second link, it will take them to a page to enter and reconfirm a password. After doing so, they will be able to login.
Important: It is best to have your staff member or owner accept the permission from a PC preferably. Only download and use the app once permission has been accepted and password has been created.
3) After clicking Create, the page will refresh automatically. You can then press Edit.
4) On the following page, press next to Accommodations to set permissions:
5) Select the accommodation or accommodations you wish to give them access to by ticking the square to the right of the property name
6) After setting permissions, click Create.
That's it! Their Owner / Staff account is ready to be used.
Permission settings for your staff / owner account
|Permission Setting||What it enables|
Read: Portal, Date created, Check in / out Times, Guest Name, Number of Adults, Number of Children, Guest Phone, Guest Email, Price, Notes, Assistant Instructions, Notifications, "Statistics" tab, "Contacts" tab, "Messages" tab
Write: Same as read. Send messages from guest's Message History, Enter Blocked Periods, Enter Direct Bookings
|Reservation Details||Portal, Date created, Check in / Out times|
|Guest Information||Guest name, Number of adults, Number of children|
|Guest Contact Details||Guest phone, Guest email, "Contacts" tab|
|Price||Price, Prepayment, "Statistics" tab|
|Notes||Reservation notes, Assistant Instructions|
|Notifications||Email and push notifications (Android only)|
Read: "Messages" tab (Inbox / Outbox, Messages History (in reservation history)
Write: "Messages" tab (Inbox / Outbox), send messages in Message History (in reservation details)
Read: "Calendar" tab
Write: Set prices and minimum nights from the "Calendar" tab
-All staff / owner accounts have access to the "Cockpit" tab and "Bookings" tab
-An unlimited number of read accounts can be created
-Accounts with write permissions are charged at 15 euros per account per month. Discounts for yearly and 2 year plans apply. After pressing create, you will have to acknowledge and accept this charge. Billing will start on your next invoice.
If you are looking for a guide to give your assistant, owner or staff member on how to use Smoobu, please guide: Master Guide for Staff / Owner Accounts