Connecting to Smoobu, you decided to manage your booking portals’ daily prices from Smoobu - this will make life a lot easier!
- First, you should verify that your standard rate (base rate) is connected to the booking portals. This applies to Agoda, Expedia and Booking.com. Click on Settings > Booking portals > Price synchronization.
- Keep in mind that the prices that you enter in Smoobu will overwrite your current prices on the booking portals, replacing the standard base rates.
- Make sure your standard base rate always refers to the same number of guests, in all booking portals. Explanation below:
Why should you set up the base rate for the same number of guests in all portals
By default, Airbnb works with the base rate for the minimum number of guests and allows you to add an extra fee for each additional guest. Smoobu also works like this, as do most of the booking portals. In contrast, Booking.com (and sometimes Expedia) work with the base rate referred to the maximum number of possible guests, and reduce the price for each guest less.
Their prices start with the maximum price (and maximum occupancy) and decrease to the minimum (and minimum possible occupancy), according to the number of guests. See graphic below:
How to correct this?
To align all portals, we suggest you call Booking.com and/or Expedia and invert this configuration. In this way, your standard base rate will be established for the minimum number of guests, with the same criteria in all portals, and you can easily send the standard rate from Smoobu.
In our example below, the minimum occupancy is 2 guests and as you can see, the user has defined that additional guests would have an extra cost. See below. RECOMMENDED:
At this point, if you have not already done so, a call to Booking.com is enough to modify the base rate set up. A Booking.com/Expedia's Customer Service Agent will make the change with just a few clicks. As a consequence, your standard base price will be set for the minimum quantity of guests.
And now, if you have not already done so, please enter your prices in Smoobu to synchronize them with your portals. Read our guide on how to synchronize prices and minimum stay.
Remember that for Booking.com, Expedia and Agoda, the price per additional guest is managed directly on their Extranets, while for Airbnb it's managed from Smoobu.