FAQ | Price adjustment 2022

1) Why is Smoobu adjusting the prices?

Since launching Smoobu in 2015, we’ve continuously released new innovations and expanded our product offering, including flexible tools to connect in more ways, to help make Smoobu the indispensable digital tool for thousands of customers.

To reflect the value that we’ve added and to ensure that we can keep investing in innovation, today we are announcing our first price increase.

We are building an even more robust and reliable software for an increasing number of users, more features, better UX. We aim to deliver a first class product and want to continue investing in the best functionality and customer service. 

2) When will the price change be effective?

The price adjustment will take effect with the next renewal of your contract. You will be informed via email in advance in accordance with our terms and conditions. 

3) Which pricing options are available for me?

Smoobu Professional

The monthly professional plan is available for 29€ (one unit) and 9€ for each additional unit. There are discounts for yearly (-10%) and 2-year (-20%) subscriptions.

Optional add on: Write-access accounts for 15€/month per additional account. Yearly and 2-year plan discounts apply.

Smoobu Teams

The monthly teams plan is available for 199€ (one unit) and 9€ for each additional unit. There are discounts for yearly (-10%) and 2-year (-20%) subscriptions.

This plan also includes:

• Unlimited Write-Access accounts
• Premium set up support service (1 hour)
  
• Priority Customer Service
• Booking System customization (CSS)

More details can be found on our pricing page.

4) Where can I see my current price? 

You can see your active subscription (plan and price) in your Smoobu session: Settings - Account - Change billing information.

Your past invoices can also be accessed on Settings - Account - Click here to access Smoobu invoices.

5) Can I revert the price changes?

We cannot make any exceptions to the price adjustment. You may however of course cancel your subscription before the next renewal. Please, open a ticket from your Smoobu session in this case.