FAQ | Price adjustment 2022/2023

Comments

5 comments

  • Willem de Lange

    A smoobu user

    What can we expect for price increases in 2024?

    In Faq price update 2022 you write:
    "We are building an even more robust and reliable software for an increasing number of users, more features, better UX. We aim to deliver a first class product and want to continue investing in the best functionality and customer service”. 

    So Smoobu has gained more users through these new users, the turnover increases and thus more can be invested to increase reliability.
    Despite that, the price is almost doubled.

    Could you be a bit more specific about what features will be added in 2022?

    Kindly regards,

    Willem de Lange

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  • Andrew Robinson

    72% price increase (AFTER ANNUAL PAYMENT DISCOUNT!).

    2023 is our 6th year of working with Smoobu.  I wonder how many clients we would lose if we increased our accommodation rates by a similar percentage?

    Smoobu's SEO (Search Engine Optimisation) is pitiful and perhaps non-existant (?), so I'll be expecting an improvement in the next year and looking out FOR THE FIRST TIME.... for an alternative.

    Mr. Abraham and Ms. Flicker will need to justify this price increase...

    Good luck to them !

    Best regards

    Andrew Robinson

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  • Kim Corder

    I'm going to look for alternatives.  Your price was the reason I chose you.

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  • Loraine Schoevers

    I am never against price increases, as long as it is reasonable. In normal terms, reasonable means 10-15%, not 85%. I will also be looking for alternatives.

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  • Mark Baker - Andre Roussel

    From the comments above it is clear you have been rolling out these increases  as subscriptions become due, informing people just one month before their renewal is due to make it as difficult as possible to cancel.  I will be reverting to monthly subscription, and you can be sure that in a few months time, when I have made alternative arrangements I will be gone from your excessive proftieering.

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