Smoobu API Documentation

Documentation

Firstly we recommend to please check docs.smoobu.com for all API related information.

It is designed to provide comprehensive information and guidance for a wide range of use cases, therefore we encourage you to get testing with our publicly available API. 

Search function

Wanting to find a particular API? First try the search function to match a keyword. To use it, it is located on the lefthand side of the docs:

API Keys and credentials

For Professional (subscriber) users: In your Smoobu account go to Settings / For Developers and find your authentication / API keys.

For Trial users: If you are a new user, welcome to Smoobu! If you wish to obtain your API keys, please write to our team: Open a support ticket »

Kindly provide the reason/example for requiring the API keys.

Our 14 day free trial includes all API connections, and we highly recommend you to test the system. More information on Smoobu pricing and features are found here.

Clarification on Smoobu's support capacities

1. Product and Dev Team Focus: Our Product and Dev Team concentrates on product development, functionality releases and security releases. We cannot provide personalized support or answer queries about custom development via our API. However should you identify a bug stemming from the API docs or the response you get from a call to our Smoobu API, please open a ticket with us and we will escalate it. 
   

2. Customer Service Team Focus: The Customer Service Team specialises in typical onboarding processes and account queries, but it does not extend to coding and individual development support. Our primary focus is to assist the average user with general inquiries and support requests.

My API request / webhook is returning an error

Should you have an error regarding our API's, please kindly open a support ticket »

1. Advise what you were trying to achieve:
2. Share with us the full request:
3. And the response you got from Smoobu's API:

Please note that our support is focussed on troubleshooting any potential documentation errors that could affect all users, thus we cannot answer queries about custom development.
We ask you to keep in mind that all available endpoints are already listed in our docs.smoobu.com, and that our customer service is focused on the average Smoobu user.

We value your understanding of our support scope, in regards to API connections. 

Happy testing, from the team at Smoobu!