How to make the change
In your Smoobu session, go to Settings - Account - Change billing information.
Your current plan is outlined in blue.
To select a new one, re-enter all your billing info and choose your desired plan. Click on Save.
When does the plan change occur?
Your Smoobu subscription renews automatically. When you make a plan change, Smoobu will update and save your new plan choice.
At your renewal date, that is as soon as your current cycle ends, Smoobu will issue an invoice with the new plan you have subscribed to.
Please note that your current cycle cannot be altered, so the change you make will be valid for your next billing cycle. Invoices already issued cannot be changed and must be paid.
How to receive a 10% or 20% discount
When you switch from a Monthly to a Yearly plan, you will automatically receive a 10% discount. The invoice will indicate that you are on an Yearly plan and the amount will be 10% less than the monthly payment.
When you switch from a Monthly to a Two Year plan, you will automatically receive a 20% discount. The invoice will indicate that you are on an Two Year plan and the amount will be 20% less than the monthly payment.
If you have any questions regarding invoices already issued, you can write to us at accounting@smoobu.com.
For other questions or concerns, write to us from your Smoobu session - "Open Ticket" or at supporten@smoobu.zendesk.com
Comments
3 comments
Hi,
Can you make me an offer for 6 apartments instead of 7 currently ?
Thak you.
Best regards, Yoann.
Le mas de Cink.
Good morning
I have received an email indicating my basic subscription is about to expire .?
I am not on basic subscription! I am on pro at 29 euros per month ?? Please confirm this as an error and I need to do nothing
Thank you
Hi there!
Thanks for reaching out. The email you received about the Basic subscription is linked to another account under an email address that you had associated with your Pro subscription. Rest assured, this does not affect your main Pro account or its services.
If you have any further questions, feel free to let open a ticket :)
Kind regards
Smoobu team
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