Smoobu can send prices and minimum lengths of stay to Agoda.
If this is not working please check the following page: https://login.smoobu.com/en/settings/channels/edit/68/price-synchronization
Check if we have all data we need:
- currency
- the number of persons which are included in base rate
- the additional price per person
- the maximum number of persons
Then try to send the rates again and it should work. Please let us know if it doesn't.
Comments
2 comments
Hi Jake
Thanks for reaching out to the team.
Please note this Resource/Help centre cannot provide 1-to-1 support in the comments section. In the future we recommend you to please open a ticket from your Smoobu session "Help" for quick assistance from the Smoobu team.
Kind regards
Caitriona from Smoobu
Hi,
I have just discovered that prices on smoobu has not sync'ed with prices on agoda for some reason. Can you please look into it for me? -- it is reflected on the booking received in Jan. I then checked back into Agoda, and it does not appear to be the same as smoobu's.
Best regards
Jake
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