How to create Upsells for Guest Guide & Adding additional Items, Tax, Fees for Website

If you wish to add Additional costs or fees for your website bookings, you can with ease!

Any additional items will use the nightly rate plus any extra guests fees as a basis for their calculation or addition.

How to add an Additional Item/Service

Adding an additional item can be very useful, as they are automatically added to the booking.

There are two types of costs to add 'Required' (only for Booking Tool) vs. 'Optional' (Booking Tool and Guest Guide).

If the cost you're adding is non-negotiable, then define it as 'Required' 
Examples include: Local Tax, Credit card handling fee, etc

If the cost you're adding is an optional choice, then define it as 'Optional'
Examples include: Pet fee, parking fee, breakfast, bottle of wine, etc

You can add these from the Booking System settings page, Additional Items '+' button (example below)

Where does it show?

"All" = on the website and Guest Guide
"Booking Tool" = on the website only
"Guest Guide" = on the Guest Guide only

Want to add a Tax?

Adding a tax, you wish to use the Value field as highlighted below, but leave the Tax field blank. Confusing? Well you don't want to charge a tax on a tax, right?

Let's say your tax is 10% of the entire stay. You would add it like so:

It then shows on the payment check-out page:

Or let's say you charge a tourist tax per person, per day. You may want to add it like this:

It then shows on the payment check-out page:

Keep in mind, it will depend on your specific local tax requirements how to set them. It's always best to add and then run a Test Booking to "see" the Guest's view. Smoobu customer service agents cannot configure this setting for you, so use the Calculation Basic setting to fit your needs.

Calculating tax on Items/Services

You would add tax on an item or service you created. The Tax % shown below works for invoicing purposes / when invoices are made for guests in Smoobu. The Value is a total value and includes tax.

In our example below, the €5 includes the 21% tax

Booking Tool additional fees

Cleaning Fee, Prepayment, and Extra Guests - you can add these on the Booking System settings page:

Additional fees for your portals

Additional fees for the portals should be entered in the portal extranets (like Booking.com, Expedia etc)

An exception is Airbnb, as you can enter your additional fees from Smoobu by going to:
Settings / Booking portals / Airbnb Additional Price Settings

Click here to see How can I set up the booking system? Smoobu website or external website.