Cancel / Terminate your Smoobu subscription

Comments

4 comments

  • Erika Smoobu

    Hi Teresa,

    Thank-you for your message, please note the clear instructions are to please open a ticket from your Smoobu session "Help"

    Please note, the team awaits your ticket and until it is received, you remain on a Professional paid account.

    Kind regards,

    Erika from Smoobu

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  • Joseph carroll

    Hello, im shutting the business for a while as im going aboard will be using your services when i reopen thanks 

     

    Joe carroll

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  • Teresa Rollins

    I have sold a property and no longer need the syncing platform. Please cancel my subscription

    Teresa Rollins

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  • Erika Smoobu

    Hi Joseph, 

    Thank-you for your message.

    Please note this is a help centre for guides, as written above we need "If you would like to cancel your Smoobu subscription, please kindly contact us in writing by opening a ticket"

    It is only by chance I happened upon this comment. As stated on this guide, cancellations need to directed to our ticketing system only. We will await your ticket. 

    Thank-you

    Erika from the Smoobu Team

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