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4 comments

  • Agne Butvilaite

    When replying to a message in the portal, the subject line should include "marketing name" (same as on the website) of the property instead of the main name which appears internally.

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  • Marianne

    Hi Agne,

    When you say 'replying to a message in the portal', do you mean in your Smoobu session? Our intention is to display the internal name within your Smoobu session and the marketing name on your Smoobu website and Guest App.

    Let me know if this helps! 

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  • Agne Butvilaite

    Hi Marriane,

    I mean when I want to send a message to a guest directly from Smoobu, the default subject of the empty template contains the internal name. I think it should contain the marketing name, because that subject is seen by the guest.

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  • Marianne

    I see what you mean. We're not quite there yet but it will surely be adjusted in the future. Thanks for the feedback!

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