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  1. Smoobu EN
  2. Guest communication

Guest communication

Streamline your communication, create message templates & automations. Set up your Guest Guide

Guest Guide

  • **Master guide: All you need to know about the Guest Guide**
  • GUIDE: How to create my Guest Guide 🎥
  • Reviews received on the Guest Guide
  • How do I send the Guest Guide to my guests?
  • Introduction to Guest Guide - Creating a guest experience 🎥
  • Embed Instagram, Facebook, Instagram, Twitter, Whatsapp, Youtube, LinkedIn to your website or Guest Guide
See all 8 articles

Automated messaging

  • Communication: trigger automated messages based on booking, arrival or departure & messages by the hour 🎥
  • View queue, edit and cancel scheduled messages. Add one-off auto-messages
  • Create formatted emails on Smoobu
  • Last minute bookings: will guests receive my messages?
  • Messages / Mails in Different Languages
  • Smoobu offers you ready-made email templates for communication with your guests
See all 10 articles

Booking portals messaging

  • Send messages, view Message History and Reply
  • Integration of Messaging API from Airbnb and Booking.com
  • How do I receive all messages from the booking portals in Smoobu?

Online Check-in

  • GUIDE: Setup my Online Check-in form
  • Online Check-in form: what does my Guest see?

Reviews

  • Read, write and respond to Airbnb reviews
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