How to manage your Airbnb listing with Smoobu 🎥 - Settings, Discounts, Additional fees, Seasonal Rules, Lead time and more

Changes with official connection between Airbnb and Smoobu

When you synchronize the official Airbnb API, you will see that some settings are no longer editable from Airbnb. Instead, if you want to do any changes you must do them from Smoobu.

Smoobu is here displaying Airbnb settings and allowing you to overwrite them. Any changes being saved here, are being saved on your Airbnb listing and only apply to Airbnb.

1.  Airbnb Blocked Dates explanation (00:50)
2.  Finding Airbnb Additional Price Settings (01:25)
3.  Price Sync button (01:45)
4.  Self-managed your Airbnb Availability (02:15)
5.  Availability: Allow "Request to book" (04:44)
6.  Price: Standard fees and charges explained (05:06)
7.  Price: How to add an Airbnb Fee inc. Community, Management, Linen, Cleaning, Short-term cleaning & Pet fees (07:20)
8.  Price: How to Edit/Delete a Cleaning Fee (08:37)
9.  Price: Default Pricing Rules inc. Min Length of Stay, Early Bird & Last Minute discounts (09:27)
10.  Availability: Settings and Restrictions (10:47)
11.  Availability: All Year-round Check-in and out days (11:26)
12.  Booking: Instant Booking categories (11:52)
13.  Seasonal Rules: Creating a rule set inc. Seasonal Check-in and out days (12:32)
14.  Seasonal Rules: Applying a rule set to a date range (14:30)
15.  Seasonal Rules: Multi-calendar view (15:29)
16.  Contacting Smoobu (15:40)

Route to Airbnb settings in Smoobu

These settings can be adjusted in Smoobu settings -> Booking portals -> Additional settings (Airbnb) or by clicking here.

Should you have more than one bookable unit, there will be a dropdown menu for you to select the listing which needs to be adjusted.

This section consists of 8 tabs: Price, Availability, Booking, Seasonal Rules, Listing Quality, Automated Reviews, Check-out tasks and Promotions. We will describe each of them below. 

On each tab, you will see a blue Unlist button. This will indefinitely unlist listings (must be done one at a time). 

Price

In the Price tab, you may change settings like weekdays and weekend base prices (only applicable if you have not defined a date-specific price), currency, additional guest fee, security deposit, guests included in the nightly price, and more. 

Additional fees can also be added under the title Standard fees such as: Management fee, Short Term Cleaning fee, Heating fee, Electricity fee, Pet fee etc..

Some Default pricing rules can also be defined from this section in the form of Rule-sets such as:

• Last minute discount
• Early bird discount
• Minimum length of stay

The price change must be a negative number (-5%, for example). Define the Threshold (limit) for these discounts to apply, in terms of days. Maximum is 28 days.

⚠️ Remember to Save!!

This is what the screen will look like:

Availability

In the Availability tab, you can define settings such as:

• Min. hours Between booking and arrival (also known as Lead time)
• Allow Request to Book (ignore lead time and allow for booking requests within the min. hours between booking and arrival)
• Allow Request to book above Max Nights (allow for booking requests above your max nights)
• Check in and check out days (applicable to all seasons)
• Days blocked between bookings
• Default min. and max. nights (only applicable if no date-specific restrictions have been defined)
• Closed to Arrival and Departure Days (Closing a specific day for arrival /departure that would otherwise be open)
• Seasonal Min nights (Min nights for window of time) 
• Default Daily Min Nights (Min nights for specific days of the week. Applicable if no min nights have been defined either in the Calendar or under Seasonal min nights)

⚠️ Remember to Save!!

This is what the screen will look like:

Booking

In the Booking tab, you may define whether you allow for Instant booking and whom to: Off, Experienced, Everyone, Government-Issued ID, Experienced Guest and Government-Issued ID.

⚠️ Remember to Save!!

This is what the screen will look like:

Seasonal Rules

In the Seasonal Rules tab, you can create new seasonal rules and then, apply them to certain dates.

Steps

1º Create the Rule: click on Add and define this rule's settings. Save.

2º Apply the Rule: click on Apply, define a period of time and select property/ies. Save.

This is what the screen will look like:

Listing Quality 

Based on reviews from guests, common trends / tags and any recent trip issues will be displayed here.

Automated Reviews

Submit reviews on your guests automatically! Our automations will submit a 5-star review for your guests. First, choose one or more templates and activate the toggle. Should you wish to customize a review, you may do directly from the booking details of guest within 48 hours of their check-out. 

Checkout tasks

Add check-out tasks for your guests to complete on check-out.

To do so:

1. Click Add

2. Select a type of task 

3. Add more details on the task 

4. Save

Promotions

Activate Airbnb's new listing promotion. The new listing promotion provides your guests a 20% discount on your property's first three bookings, helping attract initial guests and build momentum for new hosts. This limited-time offer automatically ends once the listing secures three reservations.