Partner: igloohome (Smart lock solution)

What is igloohome?

igloohome is the market leading keyless access solutions for smarter homes. Using our proprietary algoPIN™ technology, our smart locks allow owners to grant access to visitors remotely, via time-sensitive PIN codes or bluetooth keys.

Why would you use this integration? 

• Hassle-free contactless access generation
• Automated Check-in/Check-out process
• No Wi-Fi needed! Remote access generation via our AlgoPin technology
• In-app audit trail
• Simplified and easy set-up process

How does it work? 

Download the igloohome application from your mobile application store and create an account with your Smoobu-registered email address. Once registered, please pair your igloohome product(s) to the igloohome app and contact [e-mail] for your API key! You can input the key provided onto your Smoobu account via your web browser and your account should now be ready for integration!

How to connect to igloohome?

If not done already, pair your devices on the Igloohome app.

Then:

1. Go to Iglooconnect and log in with your Igloohome credentials.

2. Under Integrated Services, Select "Smoobu V2" 

3. You’ll be redirected to Smoobu page to sign in with your Igloohome credentials.

4. Map the property with your locks.

5. If not done already, go to the communication area on Smoobu to create an email template and add the [igloohomelockcode] variable. This way, the PIN code will be automatically sent to your travelers.

For more info about automated communication, click here.

 

Setting Check-in and Check-out hours 

Please be aware that IglooHome only accepts "Full hours" (i.e. not half-past X o'clock / 0.5hrs)

This means a 14:30 Check-in time will be sent as 14:00 (it rounds-down to the nearest hour).

A 10:30 Check-out time will be sent as 11:00 to IglooHome (as it rounds-up to the nearest hour).

This may extend the validity of the code for your guests.

Restrictions on pin codes generated for the same date

Once IglooHome has generated 3 pin codes for the same date, it will reach a max. limit and no new pins can be generated. This may cause an issue in case of cancellations/testing. If you test the placeholders yourself, please do not make more than one booking on overlapping dates.

How do I reach igloohome support?

You can contact igloocompany via email at [e-mail] or by their 24/7 hotline  [phone] (SG) / [phone] (USA).