How to charge the balance / remaining amount via Stripe



  • Pieter van Kampen

    This is a great feature!
    Is it possible to set a date to collect the second payment (or automatically for example 60 days before the reservation date)? That would make it even more convenient!

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  • Sandy Best

    This is what I require as well.

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  • Marianne

    Thank you Pieter van Kampen and Sandy Best. I am sure we will get there are some point :) 

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  • Joanna Lock

    I am just trialling Smoobu and would say this is a really important function. I was not aware that collecting the balance payment is a manually triggered process.

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  • Tineke Wisse

    Should be great to have this feature. Otherwise guest wait with the last payment just before arrival, and you don't have the power to keep the money in case of cancelling by the guest. 


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  • Erika from Smoobu

    Hi there, 

    In the meantime we have external integrations with x2 companies who work with security deposits and automated balance collections:

    ChargeAutomation is a globally-recognized leader in facilitating smooth reservation payment & security deposit collection from guests. 

    You can find out how to integrate it with your Smoobu account here: Connect your ChargeAutomation account

    Swikly is a third party online payment system that allows users to secure reservations, pay balance payments or security deposits via a credit/debit card imprint. 

    You can find out how to integrate it with your Smoobu account in our guide here: Connect your Swikly account

    Hope this information helps!


    Erika from Smoobu

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  • Martin Brown

    is there any progress on this feature?  just to collect booking deposit and then the balance?  is there somewhere i can show manual refund of breakage deposit?

    we are a single holiday let owner - the charge automation 0.5% charge on every payment is just uneconomic for such a simple feature

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  • Caitriona Smoobu

    Hi Martin

    Thanks for reaching out to the team.

    Please note this Resource/Help centre cannot provide 1-to-1 support in the comments section. In the future we recommend you to please open a ticket from your Smoobu session "Help" for quick assistance from the Smoobu team.

    We do not currently have an update on this feature. You will advised if there are any further developments.

    Kind regards

    Caitriona from Smoobu 

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