Permissions: How can I create assistant accounts for my cleaning staff, owners, collaborators?

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7 comments

  • 46812

    How do I create a user account that also has write access. The second user needs the ability to enter new direct walk up bookings.

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  • Marianne

    Hi there,

    Assistant accounts have read-only access for the time being. We might add some other functionality in the future. As a workaround, an Admin account can be accessed from multiple devices at the same time, if that works for you. 

    Please submit a request if you have any other questions :)

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  • Cathryn Hays

    Hi, my staff account (read only) doesn't appear to be working as expected- when my staff member tries to log in to Smoobu it says that her trial period has ended and that she will need to upgrade her account. How do I problem solve this? Thank you. 

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  • Sophie Spencer

    Hi, I also haave the same problem , my staff account (read only) doesn't appear to be working as expected- when my staff member tries to log in to Smoobu it says that her trial period has ended and that she will need to upgrade her account. How do I problem solve this? Thank you.

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  • Marianne

    Hi there,

    Most likely, your assistants signed up for a free trial instead of only accepting the permission. Please open a ticket from your Smoobu session indicating what is your staff account's email address and we can switch them over to Assistants.

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  • Tracy Davis

    I would like to have a way for a maintenance staff member to receive requests from myself (administrator) and / or the owner and keep them in one place (assigned to a particular home) and then check off / upload photos / etc when they are finished.  A day in the future would be good to for on-going or recurring maintenance items.

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  • Rachel Hodge

    This page is showing as only being updated two days ago, however it shows out of date screenshots for staff owner accounts. This interface has been changed and the settings/options are different.

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