Smoobu continues to improve and introduced a new feature: 'Assistant' accounts.
Now cleaning staff, housekeepers, partners, owners or collaborators can log into their own Smoobu account (which is connected to yours) and you may decide what information to share with them.
You can also choose for accommodation/s share information (completely or partially). These accounts are unlimited and of no extra cost.
Dashboard for Assistant accounts
Assistant accounts will have the following sections available:
- Cockpit
- Reservations
Only the information the Admin has decided to share will be shown under these two sections. In case Communication is enabled for assistants, a History conversation section will be available within each booking Details section.
Step by step
1) Click on settings -> Staff/Owner Accounts
2) Enter the email address of the person to whom you wish to grant permission and click on Create
3) Choose information you would like to share with the person to whom you have given permission.
Typing the apartment name in the “Properties” field, you will share the information for that property or for several.
Below you will find the fields: “General information”, “Price”, “Guest information”, etc. You can decide what show to your assistant account and what not, by clicking on “read” or “no access”.
**New: you may give extra permissions other than read-only rights** - Details here
Edit these permissions any time in the Shared permissions section - Edit
4) Once you've finished, your partner will receive an email on their mailbox with a link. They should click on the link and enter the password where requested. They will be asked to enter a password and reconfirm it. Their email address will not be requested at this stage. Only entering their new password twice.
Important: have your partner accept the permission from a pc preferably. Only download and use the app once permission has been accepted and password has been created from. More troubleshooting info can be found here
That's it! Their Assistant account is ready to be used.
Comments
4 comments
How do I create a user account that also has write access. The second user needs the ability to enter new direct walk up bookings.
Hi there,
Assistant accounts have read-only access for the time being. We might add some other functionality in the future. As a workaround, an Admin account can be accessed from multiple devices at the same time, if that works for you.
Please submit a request if you have any other questions :)
Hi, my staff account (read only) doesn't appear to be working as expected- when my staff member tries to log in to Smoobu it says that her trial period has ended and that she will need to upgrade her account. How do I problem solve this? Thank you.
Hi, I also haave the same problem , my staff account (read only) doesn't appear to be working as expected- when my staff member tries to log in to Smoobu it says that her trial period has ended and that she will need to upgrade her account. How do I problem solve this? Thank you.
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